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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,733 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      2.0
      Jan 21, 2024

      Irresponsive, Non supportive, Pathetic Management

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very basic pros like most of the company have which is pay on time.

      Cons

      "No career growth, No appraisals". "Worst Cabs situation" and unplanned which will impact on our performance. Due to politics no TL, no SME will come to support you on this. It sounds good that concentrix have "cab facility" but deep down it's pathetic service. Cabs coming way hours before from your shift and you can't board them due to this unplanned situation and it will impact on your end and in this situation No one in management will support you. And management behavior towards the issue of cab is rude. It will leaves you demotivated as an employee if you are doing well enough in your job. "Concentrix - Gurgaon" seems to be interested in games which is politics and innocent people will suffer at the end. "Concentrix - Gurgaon" doesn't give a damm about employees mental health and their strategies, environment will make you depress at the end. "Concentrix - Gurgaon" should be a last resort for all those people who doesn't have any option left for their career.

      avatar
      Concentrix Response
      2y
      Hi. Thank you for writing this detailed review. We see there are a lot of areas that we can improve in as it relates to your experience and we appreciate you allowing us to step in here. It's very important to us that you are being treated fairly and with respect. We strongly encourage you to email our People Solutions Leadership inbox so we can learn even more about the situation, and give it the attention it deserves. We hope to hear from you very soon. Thanks again.
      2.0
      Jan 1, 2024

      Webhelp not recommended

      Data quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, remote work remote work remote work remote work, yes there is nothing more.

      Cons

      Lots of team meetings that waste time and you gain nothing, they ask for your opinion but when you give it they don't listen, you are disposable, not the best salary.

      avatar
      Concentrix Response
      2y
      Thank you for sharing your feedback with us. We're sorry to read that this overall experience is not meeting your expectations. This is not in line with our people-first culture as we strive every day to offer a great experience to our People - not only based on hybrid work and flexibility but also fostering a positive environment where everyone is listened to and feels appreciated. We suggest addressing your concerns with your team leader or our human resources department, who can provide their best support. We hope you can continue to grow your career with us!
      5.0
      Dec 12, 2023

      There is growth

      Compliance associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been with Concentrix since 2016 but before that I was with several BPO companies but was not able to find fulfillment and growth. With Concentrix I was able to see growth and had a clear career path. Working in a warm environment and caring management, I was able to grow as an individual and as a team member. My managers helped me throughout my career growth and guide me through every step I needed to take while also allowing me to grow in my own pace. I am now moving up as leader in operations and this is by far the best journey I have had, and I know this is just one of the few highlights I will have as I work in Concentrix. On top of that, I get to work at home.

      Cons

      Concentrix shows more value to the external hires by giving them higher compensation that those that were internally promoted / hired. This makes people not want to stay with the company since they can get a bigger offer if they apply to a different company, and it also makes them feel less valued than external hires even after working for the company for many years.

      Viewing 544 - 546 of 44,733 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,498 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.