Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Barcelona , A Coruña , Málaga , Benalmádena , Valencia , Olivenza , Palma , Torrevieja , Badalona , Madrid , San José del Valle

Concentrix reviews

3.9

76% would recommend to a friend

(44,726 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,726 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews

1.0

Dec 24, 2025

Micro management in the whole workplace

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

The Pay is consider ok. BUT Depends project

Cons

Honestly, this is one of the worst company cultures I’ve ever seen. The level of micromanagement is unreal. A perfectly good day gets ruined just by the constant feeling that we’re not trusted. If you don’t trust your employees this much, then maybe don’t hire them in the first place. Being treated like a prisoner the moment we walk in—checked, monitored, questioned—really makes it feel less like a workplace and more like a detention center. I agreed to the job in exchange for pay and benefits not to feel like suspects.

1.0

Nov 9, 2025

Misleading

Technical support

Recommend

CEO approval

Business Outlook

Pros

You get to work in the comfort of your home.

Cons

Misleading. I signed up to do tech support. I'm providing customer service and help for accountants using Quick books Online.

Concentrix Response

7mo

Thank you for sharing your feedback. We’re glad you appreciate the flexibility of working from home. We understand your concerns about role expectations and will review how we communicate responsibilities to ensure clarity and alignment. Your input is valuable and helps us improve.

1.0

Sep 17, 2025

If you have ANY experience RUN

Isam (inside sales account manager)

Recommend

CEO approval

Business Outlook

Pros

The only PRO is that this is a WFH role

Cons

Inefficient processes that if you provide feedback on you're basically gas lit about what you are not doing. Role misalignment, you are not doing the work that the job description describes Little to no pay Bonuses are a joke

Viewing 514 - 516 of 44,726 Reviews

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Jobs at Concentrix

Agente de Servicio al Cliente

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Ad Sales Specialist (English - speaking) On-site TT02

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Technical Support Advisor (Portuguese- speaking) On-site MI36

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Technical Support Advisor (Italian - speaking) On-site MI36

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Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Micro management in the whole workplace

Misleading

If you have ANY experience RUN

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix