Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5484) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (960) , Customer Service Agent (749) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (589) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1264 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1155 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 893 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 838 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2977 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2055 reviews)); "Very demanding and low very low pay" ((in 1233 reviews)); "Bad Managers to work with" ((in 512 reviews)); "Extended working hours" ((in 335 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,710 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Aug 10, 2013

Company is not strategic and the management style is parent child

Assistant operations manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and helpful when you join the company.

Cons

The honeymoon is very short, as the friendly treatment turns in let's burn them and turn them.

2.0

Aug 10, 2013

Technical Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros I can think of.

Cons

Low pay, high turn over rate.

2.0

Jul 17, 2013

Wanted more, wish it were better-3 years of my life gone

Account manager/partner account manager

Recommend

CEO approval

Business Outlook

Pros

Good local management(they try), good people to work with, great sales team. This was a fantastic job when I was hired by Encover, Concentrix purchased Encover after I had been with the company for about 1 year then things went downhill fast.

Cons

concentrix upper management couldn't care less about the individual. I honestly believe that they think that employees are monkeys in seats and can be replaced at will. Changed teams because they lost an account and I took a 12,000 per year pay cut and nobody cared. Had to find another job just to pay the bills. Was promised management opportunities and something always stood in the way.

Viewing 44656 - 44658 of 44,710 Reviews

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Jobs at Concentrix

Agente de Servicio al Cliente

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Inside Sales Representative (French - speaking) - Hybrid OV01

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Technical Support Advisor (Portuguese- speaking) On-site MI36

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Technical Support Advisor (Italian - speaking) On-site MI36

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Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01

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