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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,700 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      45K reviews
      4.0
      Nov 17, 2016

      Customer Service Advisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Working environment, Possibility of progression, Friendly Managers,

      Cons

      Hard work life balance, Low Pay, No Overtime Pay, Depends on the Contract.

      1.0
      Nov 15, 2016

      EXTREMELY DISORGANIZED

      Technical support advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home. Did not have to commute to work

      Cons

      The pay was low for the type of job you do Disorganized You never stick with the same Team Manager Don't properly train the Advisors nor the Team Manager It take 3 months tops to get your tenure or promotion raise Place you in position that you are not prepared to do and hold you accountable when you don't meet the standards.

      4.0
      Nov 13, 2016

      Godaddy Small business consultant

      Small business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I do not know about other campaigns, but the management of Godaddy customer care in Belfast is the most approachable I ever experienced. Both managers in charge always make time to talk to agents about their worries. The job itself is for you if you are interested to learn how the internet regarding hosting and e-mail works. The atmosphere is relaxed and you will have no problems if you do your job. As there is a lot of troubleshooting involved it is very exhausting and you are supposed to sell products as well. And if you put the effort in, there are always opportunities for progress. What is not so good is the lack of technical training for such a demanding job. All training and coaching is around sales. You need to find an experienced agent to mentor you. If you are dedicated to customer support, you will find it very rewarding because the customers are really grateful for your help.

      Cons

      Not enough training for what you have to face. No parking, if you live outside of Belfast you are depending on the time tables of public transport. Low wages.

      Viewing 44383 - 44385 of 44,700 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,438 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.