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      Computacenter

      Engaged Employer

      Computacenter Sr. Customer Engineer reviews

      3.4

      85% would recommend to a friend

      (14 total reviews)
      avatar

      Mike Norris

      86% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      2.0
      Feb 19, 2023

      Poor Experience Overall

      Senior customer engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was provided with the equipment needed to do my job and this was about the only good thing.

      Cons

      Seems the split between internal and field staff is very apparent. Field staff do a load of the leg work with their customers but are left to suffer with near to no support. It's surprising they function as a company at all due to the friction between the two areas of the business. CEO sends emails basically gloating about his constant jet-setting. I couldn't leave quick enough.

      avatar
      Computacenter Response
      3y
      Thank you for leaving your comments on your experience of working at Computacenter. We are really sorry that you’ve left us without a positive impression of our organisation. From our most recent employee survey, our employees rated teamwork and the levels of collaboration within our business highly. Therefore, we’re sorry and disappointed to hear that this wasn’t your experience. However, we recognise that there is always room for improvement and therefore we will reflect upon your feedback. We wish you all the best for the future.
      5.0
      Sep 3, 2022

      It support

      Senior customer engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good developing employees and staff

      Cons

      I don't think that they have any.

      avatar
      Computacenter Response
      3y
      Thank you for rating us so highly and for leaving such positive feedback. We really appreciate it. We also thank you for your contribution to the success of our business and wish you all the best for the future.
      4.0
      Aug 14, 2022

      Hard to stomach

      Senior customer engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good knowledgeable colleagues Good managers Salary not too bad

      Cons

      Salary could be better Scheduling has now been a disaster for several years and is getting worse. It seems the firm feel it's gone too far to change but upper management needs to admit it's a failure and take control before it brings the company down. I've never seen any acknowledgement from the CEO that he even knows that Scheduling is happening let alone how it's affecting business and morale

      Viewing 4 - 6 of 14 Reviews
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