Is Computacenter a good company to work for as a First Line Support Analyst?

First Line Support Analyst professionals working at Computacenter have rated their employer with 3.1 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of Computacenter employees being 3.8 out of 5 stars. Search open First Line Support Analyst Jobs at Computacenter now and start preparing for your job interview by browsing frequently asked First Line Support Analyst interview questions at Computacenter .

Does Computacenter pay First Line Support Analyst employees well?

First Line Support Analyst professionals rate their compensation and benefits at Computacenter with 2.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about First Line Support Analyst salaries at Computacenter.

How happy are First Line Support Analyst professionals working at Computacenter?

39% of First Line Support Analyst employees at Computacenter would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. First Line Support Analyst professionals have also rated Computacenter with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Computacenter?

First Line Analyst (69) , Project Manager (60) , Team Leader (43) , Associate Technical Analyst (37) , Service Desk Analyst (37) , Account Manager (36) , Technical Analyst (30) , Service Manager (28) , Analyst (27) , Consultant (27) , IT Analyst (27) , Customer Engineer (25) , Project Coordinator (25) , Senior Analyst (23) , Network Engineer (22)

What are the pros of working at Computacenter according to real employee reviews?

"Some great people work for them but they feel abused and used" ((in 118 reviews)); "Great location and culture based activity" ((in 77 reviews)); "Good to their people and work life balance generally good." ((in 67 reviews)); "Great work mates and colleagues" ((in 65 reviews)); "There are great individuals and teams." ((in 39 reviews))

What are the cons of working at Computacenter according to real employee reviews?

"poor management and alot of politics" ((in 107 reviews)); "low salaries not competitive with other companies" ((in 80 reviews)); "Benefits could be better than now" ((in 44 reviews)); "Pretend to be people oriented but most of the managers have no idea how to deal with people" ((in 41 reviews)); "No career progression" ((in 17 reviews))

Computacenter First Line Support Analyst reviews

3.1

39% would recommend to a friend

(43 total reviews)

Mike Norris

84% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Line Support Analyst employees have rated Computacenter with 3.1 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most First Line Support Analyst professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by First Line Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43 reviews

4.0

Jun 16, 2022

good for fundamentals

First line support engineer

Recommend

CEO approval

Business Outlook

Pros

-equipment, laptop and internet allowance. - good training experience -fair salary and incentives -hybrid work solutions -fairly innovative

Cons

special treatment for certain individuals, lack of black leadership in the entire organization.

1.0

Apr 14, 2022

First Line Analyst

First line analyst

Recommend

CEO approval

Business Outlook

Pros

If you like computers it's fine

Cons

iT is only for temporary work

Computacenter Response

4y

Thank you very much for taking the time to rate your experience and provide us with your feedback. We’re so sorry to learn that this role didn’t work out for you. However, we wish you all the very best in the future.

4.0

Jan 12, 2022

Computacenter

First line support

Recommend

CEO approval

Business Outlook

Pros

Great company to start your career in IT.

Cons

No cons as of yet

Viewing 25 - 27 of 43 Reviews

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Computacenter First Line Support Analyst reviews

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good for fundamentals

First Line Analyst

Computacenter

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