Computacenter First Line Analyst reviews

3.1

39% would recommend to a friend

(43 total reviews)
avatar

Mike Norris

84% approve of CEO

29% positive business outlook

First Line Analyst employees have rated Computacenter with 3.1 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most First Line Analyst professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by First Line Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43 reviews
3.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

They respect your schedule, you keep the same unless it is absolutely necessary for it to change. Leadership is managed by experienced people in operations, and they try to establish a professional but kind relationship with their teams.

Cons

Compensations and benefits are low compared to other employers. Senior management needs to really focus on people so they can find more opportunities and envision a career with them. HR could work a lot better, and be 100% clear about the way shift assignation works. There's always a lot going on on other locations, it would be good to see that happening at the Mexico office too.

4.0
May 11, 2023

Experience

Recommend
CEO approval
Business Outlook

Pros

Great team leader, great work atmosphere, salaries for bilingual agents are more than up to standards, company open to change work hours depending on the occasion.

Cons

Internal software issues at times.

4.0
Apr 13, 2023

Decent

Recommend
CEO approval
Business Outlook

Pros

The work enviroment in professional

Cons

There is no remote work available

Viewing 16 - 18 of 43 Reviews

Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.