Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay, Employee Discount, Part Time Benefits

Cons

Slow Work Environment, Micromanagement, Unstable times during Brand Transformation

5.0
Feb 4, 2015

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Great in-store atmosphere. Great discount. Weekly paid along with team share bonuses. Good hours. Everyone is surprisingly friendly and teamwork is pretty solid. Managers are nice at first then stiff afterwards, however, but once you get to know them they are really helpful and get the job done. They want to set you up for success. Some associates have become managers and some managers have become associates (usually after having children). It is fun helping out customers to find the perfect bag or a bunch of bags to take home or a special gift. Many competitions to motivate you. Good benefits.

Cons

Not much opportunity to move up if you do not work many hours. Some customers are very "high-brow," and are easy to anger because they love Coach so much and their bags. Drama on the sales floor with some employees who bring personal life to work (don't date co-workers even though it is very tempting; trust me it does not work out if things go bad). Closing is meticulous and very tedious. Inventory is even more tedious, but this is good for those who do not want to deal with customers.

2.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

always on the move, new projects, change is the norm, not a minute for boring stuff. only highly collaborative folks need to apply. if you're not the communicator in chief, you won't succeed

Cons

too many folks walking the hallways sucking the air, few folks doing the work. office politics is rampant and "shining by stabbing others in the back" is a popular sport and rewarded too

Viewing 2893 - 2895 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.