Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 18, 2015

A Downward Slope Since 2013

Recommend
CEO approval
Business Outlook

Pros

- Amazing talent/co-workers, a true pleasure to work with - The organization was a well-oiled machine with processes in place to get work done efficiently. (This slowly change due to re-structuring and high turnover.) - A great place to learn the business of Retail - Excellent employee benefits - Fair compensation - New headquarters in Hudson Yards soon - A truly global brand

Cons

- A feeling that corporate stopped valuing its people - Lack of transparency once the company began re-branding (coinciding with restructuring) in 2013 - Upper management with poor people management skills responsible for large groups/divisions - Bleeding talent due to instability of the work environment. For example, layoffs now come at random times, whereas prior they were associated with the quarterly earnings call. Co-workers leaving voluntarily would mysteriously disappear with little notice because upper management did not want to announce the amount of turn over. - Increased work load for all remaining employees trying to meet impossible demands when running on empty - Large amounts of time spent on onboarding new employees and temps significantly took away from productivity

4.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

If you really pay attention/are really interested, the weekly corporate visits will teach you a lot about the business of fashion if you want to move up in the industry.

Cons

There's a disconnect between retail to corporate jobs and advancing in the company outside of retail level management.

4.0
Mar 16, 2015

Okay for part time job

Recommend
CEO approval
Business Outlook

Pros

Able to work around school schedule

Cons

Work/life balance is basically does not exist. Store manager felt like your life revolved around the store. The store manager did not adhere to the policies for all employees.

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Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.