Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 19, 2025

Not with it

Recommend
CEO approval
Business Outlook

Pros

50 % discount on selected items and 65% once a year as Staff appreciation yet again on selected items. That’s the only benefit I can think of. Any other discount scheme you’re told of is a total sham. Absolutely not worth it

Cons

No holiday pay Employee discount does not apply to everything Hardly hit targets and commission amount shared between team is close to pennies for the amount of effort we put in…. Ridiculous (maybe £200 for full timers and £100 for part timers) if you don’t hit the base target, you get nothing but your hourly wage. No Christmas bonus Uniform is NOT free as they take 10% hours tax out of your pay Very strict management On the whole very stingy company to work for despite their global and social recognition

4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

U receive monthly bonuses if your store meets the monthly sales goal, how high or low the bonus is depends on how many hours you work. 70% discount on all outlet items, 50% discount on select retail items and 4 times out of the year you get 65% discount on select retail items. Also twice a year they will do a 90% discount on archive items/ items that didn't sell good. Also opportunities to get internships in New York for college students. Occasionally, you will get free clothes or even free bags. One time I won a free bag from a holiday raffle our store was doing.

Cons

Very customer-oriented, just be prepared to cater to the customer at all times. One of the managers I had was a little micro-aggressive but that was just my experience

Viewing 214 - 216 of 3,411 Reviews

Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.