Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

79% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (935) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 222 reviews)); "Good pay id willing to work hard" ((in 188 reviews)); "Great team and people there" ((in 186 reviews)); "My direct team was great and tenured" ((in 104 reviews)); "We also had team bonuses which was a great way to increase collaboration without creating an environment of pressure resulting from commissions." ((in 96 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 156 reviews)); "Sometimes it seems like managers have to be more focused on the product than customers and sales associates." ((in 142 reviews)); "long hours and it is retail" ((in 99 reviews)); "And no work life balance." ((in 76 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 73 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

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Coach

Part of Tapestry

Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)

Todd Kahn

89% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 26, 2026

Lead supervisor

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great teams Great products Friendly environment

Cons

Poor management Limited creative freedom Inconsistent leadership communication

4.0

Nov 11, 2025

Mixed experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers were pleasant; we didn’t have individual commission so it wasn’t an overly competitive or stressful environment

Cons

Managers would constantly try to get me to cover others’ shifts with little to no warning, then would act disappointed if I said no. Company kept taking away extra perks for customers (such as birthday discount) with almost no warning to us on staff. Company would change policies (like an SLG or handbag purchase being a prerequisite to buy additional hangtags) without implementing them at all locations, leading to customers getting mad at SAs when we upheld the actual policy.

2.0

Oct 22, 2025

Working at Coach

Lead supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay and nice discounts on certain items

Cons

Not a fun district to work in. They keep problematic employees that no one enjoys working with. A lot of complaints went ignored. Just kind of a weird environment

Viewing 211 - 213 of 3,411 Reviews

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