Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (939) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (64) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 225 reviews)); "Good pay id willing to work hard" ((in 190 reviews)); "Great team and people there" ((in 187 reviews)); "My direct team was great and tenured" ((in 105 reviews)); "Great bonuses and contest prizes." ((in 97 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 158 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 136 reviews)); "long hours and it is retail" ((in 100 reviews)); "And no work life balance." ((in 74 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 73 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

3.8

75% would recommend to a friend

(3,419 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Apr 14, 2023

Great company, but retail begets retail problems.

Lead supervisor

Recommend

CEO approval

Business Outlook

Pros

Paid me during the lockdown, the benefits are amazing, and the company has so many community engagement projects if you're wanting to get more involved and get payed. The employee discount wasn't bad either.

Cons

There was a shift away from bonuses and employee gifts following lockdown that really reduced the perks of working for the company. There were also normal retail issues where the higher management (District and above) had very different ideas about how stores should be run based less off experience and more off want to drive numbers up. They didn't really take input from store managers and even if they did it felt very belittling at times.

4.0

Apr 12, 2023

Lovely place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Lovely environment, very supportive and fantastic breaks and progression opportunities

Cons

Can be a bit cliquey and very long hours

3.0

Apr 10, 2023

It’s easy but the drama drains you

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easygoing workplace, easy to do the tasks daily

Cons

Drama in every tier of the workplace Can’t trust anyone there You won’t move up

Viewing 652 - 654 of 3,419 Reviews

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Jobs at Coach

Assistant Store Manager

Temporary Sales Associate

España

View job

Coach

Coach reviews

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Reviews by job title

Great company, but retail begets retail problems.

Lovely place to work

It’s easy but the drama drains you

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