Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great discount, lots of beautiful product, and pretty decent pay & bonus structure. Also, excited about the changes that the company is going through to re-define its brand image. going more high-end.

Cons

Now.. the cons.. there are a few thing that make it very hard to get promoted.. 1.your not willing to relocate 2. your no on the in's with the managment team 3. it seem to appear ( this is my personal experience from working there for over a yearr) there are virtualy NO black people in managment. and hardly any black staff. now i absolutely do no think coach is racist. But managers if they even promote from within their actual store tend to only promote those that they like or who they see fitting into their circle. NOT who is actually the most hard working or qaulified. and since the entire managment team at most stores is white, and 95% of the staff is white, it's simply cause and affect. also, managment is very secretive about open positions, associates wont even be told their was an opening until the position is filled and they announce the new manager. this is regardless, of how many times a person says they are lookin for advancement, they will not even be given a chance unless a manager has basiclly already made up their mind about it. the want you to kiss their feet for a promotion. and coach is really not that different from any other competitor. if you want a promotion quicly. HAVE MANAGMENT EXPERIENCE BEFORE EVEN THINKING BOUT IT.there have been people who were associates and got promoted in about a year straight to associate manager because they already had experience. And essentialy, it mostly all female staff.. IT GETS CATTY!

4.0
Sep 2, 2015

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

The stating wage for a sales associate is better than other companies. They give great discounts on their items and allow you to share your discount with others.

Cons

The company is going through major changes in order to change its brand image. Its closing stores losing, loyal employees and losing loyal customers because of this change.

4.0
Aug 25, 2015

Standard Company Model

Recommend
CEO approval
Business Outlook

Pros

Great brand, great discounts, employees take a lot of pride in the brand and doing what it takes to make it great. Standard benefits, nice NYC location. Lots of opportunities in different areas.

Cons

Typical business model oriented toward showing good quarterly results, long term focus lacking; top-heavy organization; typical design-driven fashion company practices which result in lots of changes and rework resulting in long hours.

Viewing 430 - 432 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.