Get off your high horse and play fair. - Sales Associate Coach Employee Review

3.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great discount, lots of beautiful product, and pretty decent pay & bonus structure. Also, excited about the changes that the company is going through to re-define its brand image. going more high-end.

Cons

Now.. the cons.. there are a few thing that make it very hard to get promoted.. 1.your not willing to relocate 2. your no on the in's with the managment team 3. it seem to appear ( this is my personal experience from working there for over a yearr) there are virtualy NO black people in managment. and hardly any black staff. now i absolutely do no think coach is racist. But managers if they even promote from within their actual store tend to only promote those that they like or who they see fitting into their circle. NOT who is actually the most hard working or qaulified. and since the entire managment team at most stores is white, and 95% of the staff is white, it's simply cause and affect. also, managment is very secretive about open positions, associates wont even be told their was an opening until the position is filled and they announce the new manager. this is regardless, of how many times a person says they are lookin for advancement, they will not even be given a chance unless a manager has basiclly already made up their mind about it. the want you to kiss their feet for a promotion. and coach is really not that different from any other competitor. if you want a promotion quicly. HAVE MANAGMENT EXPERIENCE BEFORE EVEN THINKING BOUT IT.there have been people who were associates and got promoted in about a year straight to associate manager because they already had experience. And essentialy, it mostly all female staff.. IT GETS CATTY!

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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