Coach reviews

3.8

75% would recommend to a friend

(3,414 total reviews)
avatar

Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Coach bucks earned toward products. That's a great perk. You don't earn commission and Coach bucks are increased the more you sell.

Cons

Too overbearing with customers as they enter store and made people feel like they weren't able to shop freely without someone looking over their shoulder.

5.0
Jun 12, 2016

Team Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Professional environment. Opportunity to grow.

Cons

Some of the mid level managers are complacent and are not good leaders.

2.0
Jun 12, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Amazing product and generous discount. Coach is a fashion forward brand.

Cons

There is no role clarity and are expected to wear many different hats. This is common in all retailers, however it can be challenging to achieve set goals when also expected to do operational tasks. With sales goals as high as top sellers, managers are highly paid sales associates with keys to the building. As for recruiting top talent, well you must be pretty and 'cool' to get past the DM, and the DMs clearly give that message.

Viewing 397 - 399 of 3,414 Reviews

Glassdoor has 3,755 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.