Store Manager - Store Manager Coach Employee Review

2.0
Jun 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing product and generous discount. Coach is a fashion forward brand.

Cons

There is no role clarity and are expected to wear many different hats. This is common in all retailers, however it can be challenging to achieve set goals when also expected to do operational tasks. With sales goals as high as top sellers, managers are highly paid sales associates with keys to the building. As for recruiting top talent, well you must be pretty and 'cool' to get past the DM, and the DMs clearly give that message.

Explore other reviews about Coach

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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