Coach reviews

3.8

75% would recommend to a friend

(3,413 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,413 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 22, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked for the company for 3 years, to get through college, - They worked around school schedules, which was convenient. - Team share - Employee discount

Cons

- No room for growth - Not enough pay compensation for the extensive work - Lack of communication - Cut raises for 2 years, so many employees were locked on a certain pay while others were getting hired on with hire pay.

4.0
Nov 6, 2016

Fun depending on location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good discount, nice people to work with, decent pay

Cons

Could be boring at times & sometimes sales goals were a little too ambitious with a lack of people walking through our doors.

4.0
Oct 26, 2016

Left with a heavy heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In addition to the great discount, pay, health and the connections made at the Manhattan location my time at Coach was made worthwhile by the dedication given to elevating the brand to be a top competitor in against luxury brands and established RTW brands. They really invested in the training of their employees and it showed by the appreciation our clients showed us.

Cons

I applied to the HQ office more than once and was always rejected by store management to pass my resume along. Although I was more than qualified and HR clearly took an interest in at least interviewing me the SM take too much power in controlling the future of employees by keeping them at the store level for personal gain. The Coach team at ALL levels from CEO down to Global Customer Experience take their time to educate and nourish their employees with top knowledge of the industry and the brand. Unfortunately I had to leave the brand with a heavy heart because I didn't see a future for myself outside of the retail level. Especially heartbreaking when you know every company leader and their spouse by first name and you meet entry level employees at the corporate level who know nothing of what the brand has accomplished in the past 3 years.

Viewing 376 - 378 of 3,413 Reviews

Glassdoor has 3,754 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.