Coach reviews

3.8

75% would recommend to a friend

(3,413 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,413 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 16, 2017

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Great benefits. The company is known for offering great benefits. When I first started in 2013, the company used to match the entire percentage of 401k now they only match the first 5%, which is good too. HR used to be great to employees now, everyone is just trying to abide by rules and trying to maintain their jobs, rather than trying to investigate allegations made by employees.

Cons

Lack of structure after Victor Luis and Stuart Vevers took over. The company went a direction where we, as employees feel like they were lying and hiding reports from us. Giving celebrities free things aren't generating profits for the company. The numbers doesn't match. As employees, we can't disagree with upper management. If you do, you will be wearing a scarlet letter as someone who do NOT follow orders. The image of Coach has changed...for the worst. They're no LONGER the ALL AMERICAN company. They're trying to compete with luxurious companies when Coach should have stayed as the middle class, affordable company they're known for. Those who can afford a $798 handbags will not be spending it at COACH, which is why the company isn't where it used to be as far as profit. The numbers just doesn't add up.

4.0
Jan 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Creative, Innovative, Driven, Talented, hard-working

Cons

Work/Life Balance, Growing Talent, compensation, benefits, communication

4.0
Dec 28, 2016

great company

Recommend
CEO approval
Business Outlook

Pros

i'm completely in love with the product and the originality of the designer, overall great company and great bonuses. the discount is fairly generous. there's definitely room for growth within. paid holidays are nice.

Cons

the way to accrue vacation time takes a while. not working on commission, but having an environment where it feels like you do by having to tell the customer your name creates animosity.

Viewing 370 - 372 of 3,413 Reviews

Glassdoor has 3,754 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.