Coach reviews

3.8

75% would recommend to a friend

(3,412 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
May 23, 2017

Coach

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had flexible schedules which were good for part-time; Nice supervisors and coworkers, nice place and location

Cons

Managers pushed sales associates too hard to reach sales goals, so sometimes it was a little bit too much

1.0
May 10, 2017

Part time 3

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

65% off outlet 50% off retail monthly bonuses if your store makes monthly goals bonuses can be as little as $90 or as much as $600 if your in the top 3 of sales associates

Cons

even though you get paid hourly you are BASICALLY a SALESMAN because you get uncomfortably pressured to sell a certain amount of items, and transaction amounts per hour (without the physical commission b/c they are too cheap to actually pay employees that and an hourly wage) part timers get little to no hours. there are three levels of part-timers the second and third level is little to NO benefits including things such as paid time off, sicks days and holiday pay. DRESS CODE is terrible, it takes away individuality as if you are in prison or have sold your soul to the company. The huge hassle is NOT worth what little you get in return. You told what nail, lip, and hair color is acceptable which is pretty many natural colors. White nail polish is not allowed. Can only wear black and gray items. I got paid MORE and was treated with WAY more dignity at H&M and coach is supposed to be higher up ...

1.0
Apr 19, 2017

Coach @ Wrentham Outlets

Recommend
CEO approval
Business Outlook

Pros

Very good training system. Gives you tools you need to gain knowledge to succeed in future career paths. Helps staff develop strong leadership skills. Bob Neubauer, Kat Eaton, Lindsay Misiaszek, and Tobey Viveiros were some of the best bosses I have had in my working career. Sad to see them leave Wrentham.

Cons

Management in store is poor. Did not help staff at the time grow within the store. They give you the tools to succeed but never help you grow after that. More than one management staff was very racist to Hispanic/Asian customers and staff. I have also witnessed sexual harassment get reported on the management level and then swept under the rug before it was taken any further. I am disappointed to see these specific staff on the management team still employed at Coach and the ones that left a positive impact on my life and advice to grow in my career, have left the store. Wrong people in power at this location.

Viewing 358 - 360 of 3,412 Reviews

Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.