Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
May 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Coach is one of the most organized retail companies I've ever worked for. It shows up everywhere, from hiring to training to managing. I believe that this takes pressure off managers and associates because everyone is always aware of what is expected from them. There is excellent communication between mangers and associates. Everyone is treated with respect. I work here part time to earn a little extra for my family in evenings and some weekends. It is the perfect job for part time, and the employee discount is very generous (40-50% off and 65% off for items that are being discontinued). I am impressed by the fact that most of the women that work at the store have been there at least 2 years, and quite a few have been there at least 5 years - highly unusual in retail!

Cons

I'm really not crazy about the dress code. Black and white is not my thing. I look like a food server at a banquet. But it also takes some pressure off when I'm getting ready for work because I never have to think about what to wear. Also when I buy clothes I've eliminated that "for work" category and can buy more play clothes. So I guess this is a half-hearted complaint...

4.0
May 13, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay is great, and the monthly bonuses are fairly generous. The bags are well recognized and many customers are familiar with the product. The training program is wonderful, and the prestige in working for the company and the star it adds to a resume is awesome. The management treats the employees with respect, and is understanding with workload needs. Team selling creates a great work environment for employees to work together.

Cons

Management seems to add employees with empty promises at seasonal time, and transferring can be a pain. Metric systems used to evaluate employees are taken advantage of by dishonest employees and does not always accurately represent an employees effort and service. Also, transferring is a pain, unless you're management.

5.0
May 12, 2012
Recommend
CEO approval
Business Outlook

Pros

No individual commission, instead you work as a team to achieve bonuses. Excellent product knowledge training and employee discounts. A classy company to work for and they treat their employees well. My store manager was very flexible with schedules and time off. The benefits are also excellent.

Cons

No cons..except the holidays were a little rough. When your friends and family find out you work here they will bombard you with requests to use your employee discount.

Viewing 3259 - 3261 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.