Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 27, 2012
Recommend
CEO approval
Business Outlook

Pros

great coworkers, excellent training with "coaching" sessions to help you sell and better succeed. their way of customer service and sales coach is top notch--other companies will be impressed with you once you've worked here and succeeded at being top seller/million dollar seller. their inventory and client track program makes it easy to sell as well, lots of tools to help you.

Cons

pay is so, so, low! do not let the manager hire you at minimum, should be more, as much as you can because realize that they have a 1-5pt scale where if you are the number one seller (sales associate like i was) you would not get above 3% pay raise; unless you get promoted they say they compensate with the PIP (a percentage of your salary if you've worked for more then x months and over 1000 hours) and they have coach bucks (can only use at coach) and team share (which is very little unless you're lucky enough to work at a huge store that is tiered high and get enough hours to reach the max on team share)

2.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Good discount Teamshare bonuses, but only if the store makes its goal Learn effective selling tactics Looks good on a resume Products are interesting and fun

Cons

Leadership is very manipulative Few to no internal promotions Turnover is very high Favoritism is both rampant and blatant Secrecy and deceit from management There are no rewards for personal performance, only store performance Store managers will hire a friend of an employee in order to give an employee the

4.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Coach is a very employee friendly workplace. I feel they respect their employees and offer many ways to succeed and grow.

Cons

As with any retail job, the hours are sometimes less than ideal - nights and weekends. This is not the fault of Coach, but a reality of working in retail.

Viewing 3256 - 3258 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.