Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

79% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (936) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 236 reviews)); "Good pay id willing to work hard" ((in 196 reviews)); "Great team and people there" ((in 188 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 95 reviews)); "My direct team was great and tenured" ((in 93 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 152 reviews)); "Sometimes it seems like managers have to be more focused on the product than customers and sales associates." ((in 138 reviews)); "long hours and it is retail" ((in 101 reviews)); "And no work life balance." ((in 70 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 70 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

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Coach

Part of Tapestry

Coach reviews

3.8

79% would recommend to a friend

(3,412 total reviews)

Todd Kahn

89% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Dec 28, 2013

Full time sales over five years

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Part time employees get benefits

Cons

So far what I have seen is that this company or maybe it was just our store, hire, promote and developed employees in their 20's. There is some degree of age discrimination. Customers are very difficult to deal with, we would deal with a lot of customers who had shopping issues. If we didn't accommodate customers 100% to their favor we would get complained on. factory stores get VERY busy. You will work hard for your 10 bucks an hour!

4.0

Dec 17, 2013

Nice environment until

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice staff quality product, great contest and bonus opportunities

Cons

Pay is not so great All was fine until we got a new store manager that showed favoritism to the employees she gave jobs to from her former job

4.0

Dec 12, 2013

Great place to learn customer service and patience!

Seasonal sales associate

Recommend

CEO approval

Business Outlook

Pros

Staff is very helpful and approachable. Awesome perks. Clean and organized workspace. Constantly engaging in conversations.

Cons

Some customers are VERY difficult to deal with and holiday hours can be crazy.

Viewing 3205 - 3207 of 3,412 Reviews

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Jobs at Coach

Temporary Sales Associate

Temporary Sales Associate

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Full time sales over five years

Nice environment until

Great place to learn customer service and patience!

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