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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,415 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      3K reviews
      4.0
      Mar 29, 2015

      Store manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, great incentives, good pay, great people,great discounts

      Cons

      Life balance difficult at times, dress code always changing

      4.0
      Mar 25, 2015

      Easy job, good retail/customer service experience. Talk to customers, suggest items, ring them up and send them off.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have good management team, you will enjoy this job. The managers I had were laid-back and practical. It's an easy job that requires basic social skills. The store runs itself more or less, so just talk to customers and suggest items. Good retail/customer service experience for a college student.

      Cons

      Corporate seems to be struggling to stay relevant against other handbag retailers. They push company wide policies for "email capture" and "add-on sales." These policies have little to no effect on customers. Although I got along with the managers, I witnessed some workplace gossip/drama between coworkers (kind of funny to be honest.) The job itself can get kind of boring as you'll be doing the same thing every day - you'll find yourself talking to customers out of boredom. You will eventually lose steam and motivation due to sheer boredom and the static job responsibilities. Just do your job (it's super easy) and get along with others and you'll enjoy it.

      3.0
      Mar 24, 2015

      Great to not so great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Product and company history

      Cons

      Not so great culture and work/life balance

      avatar
      Coach Response
      11y
      Thank you for your review! We're very proud of our product and history, so it's nice to hear that you are too. Culture is something we continue to think about as we undergo our brand transformation. As work/life balance means something different to everyone, we encourage you to talk to your manager about what could make a difference for you.
      Viewing 3040 - 3042 of 3,415 Reviews
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      ReviewsCoach reviews

      Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.