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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,415 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      3K reviews
      4.0
      May 23, 2014

      Best retail company I've ever worked for!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great and the opportunity to learn and grow is always there. The environment is very open and communication is encouraged. You are challenged to be the best you can be.

      Cons

      The company is in a state of flux at the moment but it is headed in the right direction. You do have to be open to change because it seems to be a constant.

      2.0
      May 16, 2014

      Very strict and not a lot of hours. Clam to be fashion forward but the dress code makes us look like little kids.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of prestige working for Coach. Good for starting out in luxury goods.

      Cons

      Rude and unprofessional managers and employees. Everyone talks about each other behind their backs. Super strict about attendance, dress code, nail polish/hair color, lockers. Push too much on sales and a very disorganized company with an extremely high turnover of employees and managers. Hours depend on what level of part time you are and there is a lot of sale stealing

      2.0
      May 14, 2014

      Great work place, communication not the best.

      Sales floor associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great starting pay for a retail starting job, and better with experience. Definite chances to move up in the company. All benefits offered are great, and at a great price taken out of your weekly paycheck (which I think is very convenient). Most people are absolutely great to work with and professional.

      Cons

      Hours are being cut, still technically at full time hours, but the bare minimum. Then many new employees are being hired, which is counterproductive. Management has many miscommunications with various issues, and they also tend to play favorites in my particular store. Customers are sometimes extremely mean when not given exactly what they want (even when policy states you cannot do that specific thing, and regardless how nice you were about informing the customer of it).

      Viewing 3013 - 3015 of 3,415 Reviews
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      ReviewsCoach reviews

      Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.