Cisco Client Operations Analyst reviews

No work-private life balance. You are supposed to be connected 24/7, also during your holidays, weekends, sickness leaves, evenings, etc... I have worked in other companies previously (international large companies as well within the ICT sector) so I can compare. Also, there is no "work hard and have fun" spirit. No parties organized for the employees (OK now it's economic crisis but I understood Cisco was not that fun place to work before the crisis either). Nobody having a chat in the coffee corner - so hard everyone is occupied. The workload is huge. Everyone is doing a job that is meant easily for 2 people. At lunch everyone is talking excelusively about work. I also feel that I learn nothing new compared to my previous jobs and that is not a positive sign. The maddeness of the forecast: you have to do it sunday, wednesday and friday !

Work / Life balance is something that is talked about all the time, however it is very hard to achieve, especially at the end of each quarter. Sales is a tough game with any company, however at Cisco your territory and your quota don't always align. A brand new rep right out of their training program can achieve 115% of quota (with no true sales experience), while a seasoned individual can be "worked out" of the company depending upon the geographical piece of dirt each is given. At the end of each fiscal year, accounts are shuffled and territories are re-aligned, which means unless you are a global account manager, you aren't going to be calling on the same customer more than 12 months. Very hard to become a trusted advisor to a customer in this scenario.