Chubb reviews

A strong brand and product are only enough to motivate employees for so long. As an employee, there is incredible pressure to grow, grow, grow. And there is additional pressure to be perfect while trying to grow. Annual goals increase at unattainable rates. Technology is extremely buggy which makes doing the actual work that much harder. Staff turnover since the onset of the pandemic has caused remaining employees to be overworked and has exacerbated turnover even more due to slow hiring of replacements, who then need to be onboarded. Salary raise this year was laughable (it was effectively a salary decrease when factoring in inflation) and bonus was lower than it would be at a competitor. Where's the loyalty for sticking around and working my tail off without complaining (except on Glassdoor)?

If you like to be micromanaged and have a constant flow of passive aggressive emails, this job is for you. No matter how hard you work, there never seems to be advancement, just lateral moves to do different things. They are constantly "migrating" from one system to another which causes headaches for employees and insureds. Be prepared to get yelled out from customers because of this. There's a lack of training and no manager support when the whole department is screaming for assistance, but you sure will be "educated" if you do anything wrong because of it. Quality is a joke. Your phone calls have to basically hit all the script thought up by people who have never answered a phone call. Company has become more about the money then the people making it successful. Seasoned employees are leaving and their jobs are not being trained on so management make already overwhelmed employees take on extra roles. The mental health and overall well being of the employees is overlooked and replaced by promises that everything will be better soon even though it never does.