Chubb reviews

3.6

64% would recommend to a friend

(3,820 total reviews)
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Evan Greenberg

69% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 22, 2016

It became unbearable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was an employee at Chubb for six years prior to the ACE acquisition. It was not perfect, but it offered very good work-life balance, interesting work, leaders who cared about their employees and a legacy of excellent customer service.

Cons

The ACE acquisition completely changed the culture, morale and stress level for the worst. The best leaders were let go and many of the worst were retained and even promoted. ACE had a notoriously employee-unfriendly culture and high stress levels. For some reason, they are proud of this. There was no attempt to try to bring the best of Chubb and the best of ACE together. It was let's get rid of anything good at Chubb and keep all the bad qualities of ACE. I left. I have no regrets about it.

2.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

With the acquisition by ACE there could be an amazing product line up. Current employee benefits are good. Enjoyed for many years that Chubb strived to treat employees well with the expectation we would in turn treat our customers well.

Cons

Massive lay offs are underway with no announcements until you find out through the grapevine that your colleague is gone. Top management has determined they want the ACE culture, management, and values to prevail. There is no attempt to take the best that each company has to offer. Management at all levels now heavily dominated by white males. Unfriendly to flexible work arrangements.

2.0
Feb 19, 2016

Interesting times ahead for the new Chubb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prior to the recent merger with ACE, Chubb had operated as a competitive, challenging and enjoyable place to work; a company which recognized and respected the value, experience and expertise of its employees. Despite salaries always being less competitive than the rest of the marketplace--it helped bridge that gap by offering a good work/life balance, pension program, and decent PTO policy.

Cons

A lot of Chubb's best talent has either been downsized or driven out as a result of the merger, telling me that ACE leadership is oblivious to the role which Chubb's employees and its culture have played in its long-term success. Although decision-making and execution have not always been a strong suit at Chubb ("due diligence" taken to the extreme perhaps), ACE seems to pride itself on its "fire, ready, aim, and fire again" approach to doing business...something which isn't likely to impress many "old" Chubb agents or customers.

Viewing 28 - 30 of 3,820 Reviews

Glassdoor has 5,016 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.