Caterpillar reviews

4.0

77% would recommend to a friend

(7,324 total reviews)

Joe Creed

67% approve of CEO

74% positive business outlook

Caterpillar has an employee rating of 4.0 out of 5 stars, based on 7,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caterpillar employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

All my engineering co-workers were competent and gave great effort to follow through on the right decisions. It took some looking, but I was able to find great leaders (usually lower level) and work with them as much as possible because they cared, championed, and enabled the people around them. For an entry level graduate engineer, the compensation and broad experiences were great. Finally due to the nature of the age of the corporation their is ripe opportunity to bring new perspectives and technologies to the production and equipment technology in use. If you can bring a new technique to the corporation, you can easily make a name for yourself and become an expert.

Cons

The more I was exposed to higher leadership (primarily in research and production), the more I was surprised and somewhat disheartened by a lack of cohesive vision for the company. The corporation acts more like a loosely connected coalition of business units and divisions, rather than a singular brand. This seemed to have the effect of: a diluted vision, decoupled responsibilities, a variety of confusing and thick middle management layers, slow responses to change, duplicated efforts, and a lack of focus on internal and external customers. It feels like programs and changes intended to engage and empower employees (like innovation, strategy, and customer advocacy and experience) end up being fads rather than deep cultural investments. Finally, I will say that the corporate culture has the, I believe unintended effect, of making the definition of 'leadership' equal to one who takes great political and career affecting risk to see some goal accomplished. Whereas I believe the best leaders I've experienced have 1) a strong vision that invigorates and invites people with a variety of skills, 2) the courage to enable those motivated workers to execute their talents to the quality they wish to reflect their reputation and integrity, and 3) the strength to defend their teams when budgets get tight or development gets challenging.

2.0
May 26, 2016

Time for the CEO to go

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When business is good, the company is a fun place to work.

Cons

Unfortunately business has not been good and the CEO and CFO are not talented individuals, so the leadership's ability to adjust to the business environment has been horrendous. Many strategic mistakes made in the past 5 years, including the purchase of a mining company for 8+ billion at the peak of the mining bubble, the purchase of a Chinese company for half a billion only to find the company forged inventory records (leadership failed due diligence), a plan to build a new HQ in downtown Peoria IL when the State of Illinois is ranked one of the worst states to do business in. Should I go on?

2.0
May 25, 2016

GIS SR IT Analyst

Recommend
CEO approval
Business Outlook

Pros

Full time employees at the Supervisor level and lower are great. Caterpillar has a great time recruiting very smart people. For the most part the employees are very passionate about making a difference and working for an iconic company. Compensation is okay for the area.

Cons

Terrible upper leadership. Retention for great employees is nearly non-existant. Good employees don't want to stay and grow their careers. Only employees who are tied to the area and can't find a job elsewhere want to stay. The company is rotting, and upper leadership CEO down to VP and Directors are terrible. They will not be able to hire and retain millennials because of the bad culture. Global Information Services is a joke. The VP and Directors constantly talk about how quality, responsiveness and cost are enormous when business units want to work with them, but they are constantly cutting full time employees, and hiring overpaid consultants who don't have basic skills to do any job let alone highly specialized positions. The company has a "Digital Strategy" which is a joke. You can't have a core competency when you outsource, co source, or buy a product. The amount of money spent on technology that doesn't fit the need of their "vision" is a tremendous. If they focused their investment towards hiring and retaining the correct people they wouldn't have sunk so much money into black holes. Most the supervisors have no clue what's going on because they need to manage anywhere between 10-25 people. Morale is terrible. Even people who have been there 25+ years are quitting. The number of people voluntarily leaving, is nuts. Even people who started 25 years ago straight from college have left to go to competitors, because the working environment is so terrible. There is no transparency. There are a lot of meetings that happen behind closed doors. Outsourcing a lot of jobs to india in the IT, Engineering and Logistics field. Our Dealers are supposed to be one of our core competencies and now people who deal directly with Dealers are fired, and given a severance, only if they train their replacement who is flown in from India (This is one of the saddest things I have seen at any company).

Viewing 7 - 9 of 7,324 Reviews

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