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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,173 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,173 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      2.0
      Feb 1, 2018

      Most screwed up place I've ever worked

      Commercial underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits - 7.5% contribution to 401k to your 6%. $1,000 company contribution to your flex spending account for dependent care or health care. Reasonable rates for medical. If it weren't for the strong pay and benefits, I wouldn't have stuck around even a year.

      Cons

      Horrible business processes and systems. Constant reorganization and restructuring. No one is willing to step up and make a decision on anything - it's impossible to get things done. Horrible bonus determination methods - lots of favoritism, and lots of times performance ratings are assigned by someone with almost no knowledge of whom they're rating.

      1.0
      Jan 10, 2018

      Sounded like a good idea at the time.

      Senior process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance. Flexibility to work from home. 401K match. Potential for significant salary increases at EOY based on Board of Directors.

      Cons

      No transparency from changing leadership. Performance management is entirely contingent on your direct manager so if they are inexperienced or lack leadership skills, consider yourself screwed. Based on the rating system, associates are self interested and will withhold information from teammates in order to make themselves look good. The company claims they are diverse but they spend an insane amount of money sending leadership to classes and when they come back nothing has changed. Difficult to move departments because there are so many layoffs. No incentive to go above and beyond because there is no recognition unless you beg for it. Misogynistic attitude from the top down. The higher level associate, the greater chance of them acting like you don’t exist. If you are a head-down, get things done kind of a person, this is not the place for you.

      1.0
      Aug 26, 2017

      Bad intern experience

      Software engineer(internship)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Foosball, easy (boring) work, free coffee

      Cons

      Was promised that I would be working on a machine learning project. Ended up writing SQL queries all summer.

      Viewing 235 - 237 of 13,173 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,288 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.