Capital One reviews

5.0

100% would recommend to a friend

(13,173 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,173 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
May 21, 2018

It's Alright

Recommend
CEO approval
Business Outlook

Pros

- Flexible schedules on some teams - Awesome benefits - the paternity/maternity leave, severance packages are out of this world - Lots of internal mobility - Not much micromanagement being a large company

Cons

- Competition at the manager and above level can be brutal, which leads to a trickle-down effect. Culture can change on a dime within towers and teams, managers turnover every few months. - Performance management system - they are committed to the bell curve model. it makes for a really unhappy and tense environment around performance management and review cycles. - Luck of the draw - your fortunes depend largely on what team or manager you are aligned to. The promotions go to those on the eye-catching teams with projects that are aligned upper management's current hot issues. - Politics - Internal politics are always something to watch out for, but even national politics come into play - the company's messaging aligns to democrat/left wing agendas. Diversity in hiring is talked about in literally every single meeting. There are constant diversity seminars and videos and media which you are encouraged (read: required) to watch and agree with for fear of incurring Big Brother's wrath. It's not a big deal I guess - diversity and inclusion in hiring is a fine aim - but it's baked into everyone's goals and there is a cultish obsession at this point.

1.0
Apr 30, 2018

STAY AWAY !!

Recommend
CEO approval
Business Outlook

Pros

Salary and perks only if that is all you want.

Cons

Politics galore......stay away from this place unless you are a minority IT guy......:) Short-sighted policies, and leadership.

1.0
Mar 13, 2018

Highly Political and Agressive Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits were quite good (401k, vacation, low insurance premiums, etc).

Cons

I was with the company for several years, so I definitely had a good sense of the culture, processes, etc. So many people there have aggressive, competitive attitudes, that teamwork really lacked. Arguing and ego battles were fairly common, and everything always felt tense. Because of the way the performance review process was structured, everyone was always running around trying to boss everyone else around. If people had questions about the way you approached things, instead of talking to you, they just escalated to your management. Likewise, you were criticized for the smallest things during performance reviews. In order to survive, you should be comfortable with negotiating difficult situations nearly all the time with high levels of energy.

Viewing 232 - 234 of 13,173 Reviews

Glassdoor has 21,288 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.