Capital One reviews

5.0

100% would recommend to a friend

(13,161 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,161 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Some good people here and there, broad array of tech tools.

Cons

Even though the company suggests to assume a good intent, some people and HR makes it impossible. I am getting into all other issues such as letting people raise their voice to their inferiors, but once a guy at a manager position came to our office for a 5 minute chitchat during lunchtime and talking about the wedding he was invited to and his hopes to meet a girl there. This guy has been alone in New York for last 5 years by the way. Following his conversation, another guy in a senior manager position outright said if you can’t find women, try a guy in a very disrespectful way in the office. When a person reported this issue to HR, it took very long to process and waited until a reorg. Even though the person who insulted got laid off during the reorg, they also laid the person who reported the incident during the reorg. This should have been taken to the court actually, but the one who reported was sick and tired, then he didn’t want to have any interaction with the company anymore.

2.0
Apr 9, 2024

On the decline

Recommend
CEO approval
Business Outlook

Pros

Decent pay and the hours aren't that bad.

Cons

Performance management is awful Culture is getting worse Morale on my team is low as we have attrition and our manager isn't very good. Way too many short term foreign contractors

1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Some teams, especially ones led by and reporting to employees who were with capital for a long time are still awesome all around

Cons

Capital One hired a lot of senior managers, directors and VPs from companies that are known for exploiting people and burning their old companies down. This rapid intake of toxicity resulted in complete change in culture and company's values. You will be graded and promoted based on your visibility, not your contributions or performance.

Viewing 184 - 186 of 13,161 Reviews

Glassdoor has 21,276 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.