Capital One reviews

5.0

100% would recommend to a friend

(13,125 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,125 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of non-technical work. Office politics is HEAVY here, and backstabbing to get ahead is a real thing. If you're a sociopath or a manipulator, you'd do great here.

Cons

Bureaucracy and leadership team don't listen to employee feedback - tons of hypocrispy around. Arbitrary OKR and KPIs to make them look better, high quotas for PIP/Forced Arbitration biannually

2.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- Decent Base Salary especially for early career (but no RSU) - VERY Team dependent but some teams are very high functioning and have good modern tech,

Cons

Focus on stack ranking has turned this company into a PIP factory. The company forces a distribution of 10-15% of people being put into the "below expectations" bucket every 6 months and these people get put into a PIP. It makes you resent your high performing peers because their success means you are 1 step closer to being put in the below expectations bucket. They are trying to be like amazon with half the pay. I read the same negative reviews before I joined and chose to ignore them thinking that only disgruntled people would be writing them but they turned out to be 100% accurate. Do yourself a favor and avoid C1.

1.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, pay for the area (depending on your area) is great, career mobility (while incredibly team dependent) can be great. Cafeteria food and people are generally smart and enjoyable.

Cons

Knowing what I know now, I would have never joined Capital One. Capital One's culture has taken a turn for the worse. Cutthroat performance management cycles has made the company a political nightmare, with each performance cycle seemingly getting worse it's apparent if you don't have the support of your manager, you'll find yourself out of luck at some point or another. Working here was once enjoyable and felt like everyone was working towards a common goal but now, politics and headcount requirements have turned joining this company into one of the biggest regrets I've ever made. High favoritism is placed on the college grads who enter the Capital One rotational program fresh and unexperienced and if you join the company professionally, you'll find your onboarding nonexistent, your expectations unreasonable high, and your salary quickly being bypassed by new hires who have little value to immediately contribute. It's a frustrating space and I've watched many good friends and employees enter the rotating door, either PIP'd or pushed out and several steps behind in their career because of it.

Viewing 16 - 18 of 13,125 Reviews

Glassdoor has 21,229 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.