Capital One reviews

5.0

100% would recommend to a friend

(13,154 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,154 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay, Ability to climb your way up, Work with some talented people, nice campuses and well maintained facilities. If you’re lucky, you’ll land in a non-toxic environment where you will enjoy your job, Ability to make your work into whatever you want it to be as long as it can be monetized

Cons

Toxic and death of the culture, High expectations, Cut-throat/Political environment, Unethical performance management and handling of associate conflicts, Constant turnover and reports, constant HR incidents, Favoritism, You will have to listen to the CEO fake-cry every year at his all hands which takes multiple days. The culture of the design team completely shifted from human-focused to performance-focused when the contract for the members of Adaptive Path left and Amazon executives came on board.

1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay, resource groups, buildings are very modern.

Cons

They want you to take on an unhealthy amount of work to demonstrate your value, do not believe in work life balance, force rank you against your peers with no consideration for the differences in workload and complexity, and have recently adopted a punitive style of management and performance where the littlest thing can be used to hold you back, reduce your bonus, and push you out. I worked 60 hours a week, was always done with work and deadlines on time, always willing to help out others and my team, mentored people, drove culture, and forge new territory in my project areas, earned patents, drove change and was still deemed as someone they thought was barely on par. The bar is entirely unreasonable now, and the exodus of the best people has been going on for year. Avoid at all costs, your mental health is worth far more than what they pay you.

1.0
Aug 14, 2023

STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay Great Benefits Ok work/life balance (can be pretty bad sometimes)

Cons

Literally everything else. You will learn nothing at Capital One and the majority of you work will be for regulatory processes and you will spend all your time fighting fires and never thinking. The performance management system (stack ranking) is outdated and will be the downfall of the company. Senior leadership at the company is beyond spineless and completely out of touch with employees. The whole company is just a complete dumpster fire.

Viewing 103 - 105 of 13,154 Reviews

Glassdoor has 21,266 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.