Capital One reviews

5.0

100% would recommend to a friend

(13,155 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,155 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
5.0
Nov 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Experience in Capital One's Information Based Strategy (using lots of data and number crunching to optimize business decisions) teaches skill sets that are easily transferable to a variety of industries and are in demand by other employers. Very good benefits: 401k match, 3 weeks vacation (but no one keeps track of how much vacation time you use), modern facilities. Above-average work-life balance, however it can vary from team to team. You can expect 3 to 4 60+ hour weeks each year, but the late hours are often justified and the extra effort is usually rewarded. People have a human side which makes the office an entertaining place to be.

Cons

People are high caliber (top 20%) but aren't truly elite. A previous commenter said that Capital One tends to attract people who didn't receive offers or washed out of top tier banks and consulting firms, and I have to agree with him/her. The company is big, hierarchical and slow to adapt (still uses Windows XP, MS Office 2003 in 2011). Assignments tend to be boring, formulaic, and get bogged down in bureaucracy. Middle management obsesses over meaningless analytic details. Limited space, don't expect a cubicle or desk. You will have a corner of a table in a small meeting room that may or may not have a window. There's the potential to come up with a big idea and drive it into market, but you'll spend most of your time jumping through analytic and procedural hoops that have little tangible benefit. The procedures and infrastructure act as a crutch and don't offer the same learning opportunities that may exist in less structured organizations. Promotions are frequent (30% annual promotion rate, above-average workers are promoted every 2 years) however they tend to be promotions in name only, as people continue to do the same type of work that they were doing before. Job roles have become so specialized that few people have the opportunity to see how the full value chain is integrated. Company's culture is dominated with empty buzzwords like "value chain" Can be clique-y and some people tend to hold a grudge, although this is true everywhere.

1.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Money and benefits are ok, nice downtown office

Cons

SUPER High Churn Rate for reasons, especially in Business Analyst/Manager family, Out-dated and short-sighted Stack Ranking for performance management which doesn't encourage long term innovation but immediate impact, and also leads to bad office politics where the leaders like talkers instead of doers and innovators, and then unnecessary pressure

4.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great Base, Bonus and Stocks for a very competitive total comp - Great work life balance with Hybrid work schedule, general flexibility and generous PTO - Generally impactful work depending on the team which can lead to good career growth

Cons

- Awful performance management system. Twice a year calibration against peers, Apples to oranges comparison, with a mandatory forced distribution twice a year. So meeting expectations or even exceeding them in some cases can lead to poor ratings. Your manager owns your rating and therefore your life. Makes being a people leader here absolutely unbearable, and being an IC even harder. The process is extremely subjective and highly political. Playing politics and being a favorite of the leadership team is the only way to really survive long term. - Extremely political place with a lot of toxic leaders and aggressive personalities across the board. Very cutthroat place. - Culture of fear increasing by the day. - Internal mobility is difficult. Manager gets notified when an associate applies to a new role. - Cannot move internally at all if rating is "Below Strong"

Viewing 100 - 102 of 13,155 Reviews

Glassdoor has 21,267 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.