Capital One reviews

5.0

100% would recommend to a friend

(13,226 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,226 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jul 24, 2022

Don’t work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros. Worst team and manager I’ve ever worked for.

Cons

They preach about having a great culture. It’s a total lie. They can provide all the free fun activities but if your team sucks all that doesn’t matter. I was hired as a contractor last year and my team sucked. I wasn’t trained properly. Whje I asked for help and questions took one of my team mates to reply back a week or two later. My suppose manager took forever to answer questions. I was let go while still in training, but training I was never really taught correctly.i never in my career been through what I’ve been through with this company. Left a sour taste in my mouth and I think a company so big they can’t see everything going on but honestly my team was awful and how I was let go was something I am still financially recovering from.

1.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Job security and competitive pay

Cons

Detrimental to mental health Convoluted performance ratings that force associates to compete with each other, common practice to down-level someone's rating if they were recently promoted even when performance hasn't changed. Everything must be done the 'Capital One Way' even though absolutely no onboarding is provided to help train new associates how things operate. New employees are on their own. Poor leadership within Compensation team and poor communication. Made things more difficult for everyone else while they received all the benefits of the hard work.

3.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Extremely relaxed environment (possibly too relaxed). - Very good work/life balance, nobody is expected to work long hours/weekends/etc. - Strong focus on learning & development; lots of resources, subscriptions, exams paid for, decent personal training budget. - Some genuinely great people.

Cons

- Pieces of work that should realistically take a week end up taking much longer due to politics, process, poor requirements. - Very hard to release, too much painful process and paperwork means releases aren’t regular. Big bang releases once a month or less aren't agile. - Too many unnecessary levels of management, considering apparently self-managing agile teams. Too much decision making works its way too high up the management hierarchy and slows teams down. - Lots of SEMs, TPMs and POs simply don’t understand the technical work enough which results in confusion. Designers are spread too thinly, often working with many teams at a time which also doesn’t help. - It’s hard to get excited about the work and the product. Nothing is really innovative and no boundaries are pushed. Rare to be able to work with cutting-edge tech because the business deems it too risky to migrate.

Viewing 520 - 522 of 13,226 Reviews

Glassdoor has 21,359 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.