Capital One reviews

5.0

100% would recommend to a friend

(13,211 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,211 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Heavily org dependent. But some teams particularly, in Card, are doing cutting edge tech work. The offices and subsidized food are very nice! Co-workers are mostly data driven and not drama queens.

Cons

Heavily org dependent. But the common theme is ongoing job instability. Which is a HUGE distraction. Enterprise tooling reflects the talent of the folks there. I have not come across folks more indifferent to their customers, even if they're "only" internal. The attrition rate is 12-15% every SIX months. Cap One is full and they just acquired Discover and Brex. Now is not the right time to join the company. Hiring freezes up to the director level signal that. "Invest in yourself" where last Fridays of the month would be off, is gone. And with that the bargain cap one made with the labor market of lower wages (relative to the giants) for a relaxed work environment is out. Now you get the grind culture and stress of the giants without the pay. It makes little sense to continue employment here when there are better opportunities.

1.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice restaurant - can’t honestly say anything else

Cons

I’ve resisted writing this for a couple of years but really it’s become too much. We lost all the people who know how to run an Operation and it’s been downhill from there. Lack of EQ, decisions being taken about sourcing that make no sense, intimidation and a leader of the department who is over promoted and utterly clueless. There are now only a couple of people who are actually competent and the customer experience is the main casualty.

1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent opportunity if you don’t mind the corporate culture

Cons

Horrible stack ranking makes you worry about your employment every 6 months

Viewing 460 - 462 of 13,211 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.