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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,209 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Jun 5, 2011

      Worst job experience in my entire life.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are on par with the industry, and Capital One does support it's sales people through bonuses and aggressive marketing.

      Cons

      The transition from Chevy Chase Bank to Capital One Bank was not only ineptly planned and executed, but was a giant step in the wrong direction for both the customers and employees. I have never, ever, dealt with so many dissatisfied customers in my life, or seen so many confused and disgruntled employees. I have three decades of job experience and I can honestly say this is the worst job experience in my life. (Note: my comments apply to the banking side only. The card side, under the leadership of Ryan Schneider, seems to be a well run and positive environment).

      2.0
      Jul 8, 2010

      Too many employees working overtime without overtime pay

      Operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable compensation. Young and smart co-workers

      Cons

      1) Dirty office politics. Some co-workers will bad-mouth you behind your back or complain to your manager for tiny little things. Some favored employees are asked by management to keep an eye on you while pretending to be your "friend". Be aware! 2) Inefficient training for employees. 3) Too many employees have such a heavy workload that they work late into the evenings (often more than 45 hours a week) without overtime pay whatsoever. 4) If you're not a business analyst (BA), too bad for you! You may do a lot of the hard work and do get recognized from time to time. But most roles feel like the auxiliary to BA's. If you're not a BA, the company culture will make you feel so Unimportant. Even if you get decent pay, what does it help if they constantly make you feel that you're so Unimportant to the company?

      Viewing 457 - 459 of 13,209 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,337 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.