Capital One reviews

5.0

100% would recommend to a friend

(13,208 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Oct 14, 2017

Not for over 40

Recommend
CEO approval
Business Outlook

Pros

They have an excellent 401 K plan . Benefits are good

Cons

Culture is aimed toward younger works. The are over-emphasizing diversity , creating many business group networks, in order to imply inclusiveness- but by splintering the many groups, Asian, Black, (yes) Hispanic, disabled-"capabilities" , LGBTQ, Veterans, Women, Women in tech, blacks in tech, Hispanics in tech, they seem to have covered all the groups that one cannot discriminate against in terms of employment - except over 40 workers, Who are being edged out.

1.0
Aug 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work life balance, good people, tech focus, best place to work list, fortune 100, fast growing , customer focus

Cons

Quarterly restructuring and mass layoffs, people movement , heavy unengaged interviews & tiring hiring process , customer focus, too aggressive, often & quick strategy changes

2.0
Apr 17, 2017

Not customer or employee centric

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Wonderfully creative design team who fought for the customer when it came to design decisions -Some product managers know what they are doing and are a joy to work with, others just want you to tell them what they want to hear -I met and worked with super nice people -401k had great options and was a good match -Got bank holidays off

Cons

-Absent management who, when present, ignored major personnel issues. this resulted in my team loosing several individuals who just didn't want to be harassed any longer -Narcissistic people were able to secure management positions, causing teams to suffer -Product and Design do not understand what Agile is nor are they interested in following the practices, although they say they do -Advancement is nonexistent unless someone leaves. You have to be a Sr. Manager (people manager) before they will train you for management. That's right, you have to be in the position before you can be trained for it. This leads to a lot of people who have no business leading anyone or anything in the positions of power and those who have the potential unable to use it officially (many many people do the job of their manager, because that manager can't do their own job, without recognition) -Too many thought leaders who don't do anything -If ideas don't come from sr. leadership, they rarely get implemented. If they do, they are quickly co-opted by sr. leadership so they can take the credit -Yearly reviews are a joke. Your manager has to fight for your raise, bonus and promotion (if applicable) in a fight-club like situation where all managers present the merits of their employees and then they force rank everyone. So someone is always at the bottom. If you have a manager who is not good at this game, you have a very small chance of advancement. -Beware of those who want to advance. They will step on you to take the credit for what you have done. In order to get promoted you have to promote yourself relentlessly, even if that means your co-workers have to do your job for you because you are too busy going to meetings where you are in front of sr. leadership. -Health insurance was expensive (more so than other companies I have worked for) but offered good options for coverage -Only 15 days of vacation - non negotiable.

Viewing 436 - 438 of 13,208 Reviews

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