Capital One reviews

5.0

100% would recommend to a friend

(13,197 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,197 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Diverse and inclusive work environment. Generally working with very talented industry professionals. Good work/life balance.

Cons

Review and promotion process is widely agreed to be terrible. Management has pre-determined performance buckets to place employees in. In situations where many employees are doing well, it forces management to rank employees lower to meet required quotas. Worse, the review process is conducted by all management directly above you. This leads to a competitive atmosphere where there is excessive focus is on appeasing managers across all teams rather than helping your coworkers. Mostly, it relies on your direct manager to adequately represent your accomplishments. In general, success is too strongly weighted on workplace politics as a popularity contest.

3.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

For majority of my career feel company offered great working environment, supportive leadership and management and best in class benefits.

Cons

Company is becoming toxic with focus on managing associates out and then turning to new college/intern recruiting. Performance bar is constantly raised to point it becomes nearly impossible to consistently reach over time.

2.0
Jun 21, 2023

Spin the wheel

Recommend
CEO approval
Business Outlook

Pros

You'll work with some of the most talented people in financial services and get paid handsomely doing so. Capital One adopts the latest technology and processes to enhance its services. They make earnest efforts to improve diversity and inclusion.

Cons

I regularly worked 60-hour weeks, and that's the honest expectation in many departments. You are expected to be in 8 hours of meetings and then do a 4-hour day. I did it for a decade, my manager did it, and my team did it. If you're not working 60 hours, you will eventually be laid off, or performance managed out. Accept this, and you'll be fine. My prior posts have been deleted.

Viewing 400 - 402 of 13,197 Reviews

Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.