Capital One reviews

5.0

100% would recommend to a friend

(13,195 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,195 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jan 11, 2015

Program Manager

Recommend
CEO approval
Business Outlook

Pros

They tend to pride themselves as having a high bar to get in but some of the Senior Management (Director +) are a joke and how they got to that level is a suprise to most people. Nice Gym Like the idea of being able to have a high concentration within one campus Close to lots of restaurants

Cons

There is so much politics it is ridiculous in order to move up. Promotions are not based on results but rather being best buddy with manager and there is so much instability with management if you happen to get momentum you will have a new manager that will not have any history on you. Compensation is far below the market in the same industry for similar job. A lot of focus on levels as a way to get things pushed. Claim to be about front line people engagement, however only a few areas actually live this and rest is lip service. Exodus of people close to happening like did before when people left to competition. Playing favorites is common here: a few select few (not actually any better) will get promoted every year to 2 years, the rest will never move up and those moving up will give foolish reasons why others shouldn't.

2.0
Oct 12, 2014

Would not return

Recommend
CEO approval
Business Outlook

Pros

Given five promotions in six years for work above and beyond. Found anyone wanting promotion had to press the flesh with the right people and work the politics. Hard work and awards alone weren't enough. Leadership was sometimes lacking. I went four months on one team and we did not have a manager in that time. Team was eventually absorbed into other groups. Corporate perks that can be used in the community are great, if you can afford them.

Cons

Not family friendly, despite what you hear. I was written up and nearly fired for missing one day to bury a family member. Missed one day of work and immediately let my manager know and returned with an obituary. Nearly fired again when child hospitalized for serious illness. Shared news immediately with my then boss and he threatened to fire me, as my child was struggling for life in the PICU. Company values performance more than anything else and nobody in leadership wants to hear about problems or issues. Many colleagues came to me almost daily for answers that should've come from managers.

2.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Awesome SF design team, remote engineering team, and overall good people in the office.

Cons

Lack of leadership Lack of management Lack of resources in the wrong game (trying to out innovate the start ups while working with an old bank infrastructure)

Viewing 352 - 354 of 13,195 Reviews

Glassdoor has 21,319 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.