Capital One reviews

5.0

100% would recommend to a friend

(13,195 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,195 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Plenty of capital resources. Lateral mobility. Upscale office designs. Flexible office schedules. Solid benefits. Offices in several locations. You shouldn't have to worry if your paycheck will keep coming.

Cons

Very difficult to get ahead. Antiquated year end review process is designed to contain costs, not reward and retain performance and talent. Good people forced into lower bracket performance bands so target distributions are met. Way too much focus on perceptions. Not enough focus on real business value. Very competitive environment results in people willing to submarine others for their own ambitions. Self imposed schedule pressure creates stress and diminishes quality. Organizational infighting. Way too much energy spent on recruiting instead of retention and training. Poor IT support often gets in the way of productivity. Too often, "more people" is the answer. When really, fewer, but better people would lead to superior results. Numerous facilities and space management issues. You will likely move your desk at least once a year.

3.0
Jun 20, 2016

Depends on your Reporting Manager

Recommend
CEO approval
Business Outlook

Pros

Good Benefits, on site cafe, great training opportunities, lots of fun activities on and off campus,

Cons

Lot of H1B, Tendency to Hire H1B and fire citizens or GC holders. Last year, COF laid off a lot of people but I don't believe a single H1B employee was affected at least not in Plano. Loan Servicing technology middle management is made up of ex-WIPRO employees with no prior experience to working for a US based company resulting in Managers who don't know the ABC's of management. I have seen Managers talk down to people,shout at people in meetings (especially at contractors who cannot fight back), be condescending and just downright rude. Lot of politics. You need to suck up if you have to get ahead or even get a good rating. Employees are constantly compared to their peers which hampers team spirit. There are other divisions in the company where things are much better than what it is in Loan Servicing IT. There were multiple management changes and each VP brings with him/her an idea of what technology we need to use. This results in Engineers having to become jack of all trades and master of none. If someone cannot keep up with learning new tech every 6 months, then your mgr will get the chance to give you a negative rating, either forcing you to quit the company or fire you so they can hire a H1B.

2.0
Jan 26, 2016

Director

Recommend
CEO approval
Business Outlook

Pros

Challenging work, exciting projects, company is trying to reinvent itself with tech

Cons

no work life balance, old poison culture from east coast is not compatible with Silicon Valley. Bell Curve based performance management model in 2016!

Viewing 349 - 351 of 13,195 Reviews

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