Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Sep 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Beautiful building and a good canteen with good people. Excellent attitude to recycling and charity. Comfortable desks and chairs. Very good coffee machines.

Cons

Lack of training on arrival. Management also appeared unbriefed in what they were supposed to be doing. Many of us appear to be employed just to chase other people. Management uninspired. Jobs of many colleagues now outsourced to separate businesses. Many wasted opportunities and talents. Fear culture characterised by the words "get it done".

1.0
Jul 30, 2010

Disappointing and stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organised in terms of processes, procedures, performance reviews and regular team/company wide meetings.

Cons

Pay rises and bonuses were non existent no matter how hard you worked, nor was there any recognition of your hard work. Also not very good at disciplining work shy employees, leaving their colleagues to take on extra work...again with no reward.

Viewing 8137 - 8139 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.