Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Almost nothing in the company in worth praising. The upper management is idiot and biased

Cons

Many. No proper HR policies. People are suggested they would be placed within however not even a single attempt was made after being advised employee has been benched. Upper management just sleeps and least bothered of what is happening. It is like a sinking ship and captain has already abandoned.

4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility in working patterns The range of projects/work is good Generally, colleagues are great; they add value to the work.

Cons

Promotion isn't always available, May end up in the role for a long period of time. Some people are set in their ways in certain parts of the business and don't value the work/contribution of a BA. Fully remote working can be a drain.

Viewing 34 - 36 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.