Does CPM International Contact Centre pay their employees well?

According to anonymously submitted Glassdoor reviews, CPM International Contact Centre employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CPM International Contact Centre. This rating has been stable over the past 12 months.

How satisfied are employees working at CPM International Contact Centre?

47% of CPM International Contact Centre employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CPM International Contact Centre 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at CPM International Contact Centre?

Customer Service Representative (70) , Customer Service Agent (56) , Team Leader (30) , Customer Service (24) , Customer Service Specialist (18) , Teleoperador (13) , Sales Representative (8) , Recruiter (7) , Atencíon Al Cliente (6) , Customer Support (6) , Manager (6) , Trainer (6) , Cx Agent (5) , Account Manager (4) , Brand Ambassador (4)

What are the pros of working at CPM International Contact Centre according to real employee reviews?

"Lots of great people working there" ((in 35 reviews)); "nice colleagues, personal development plans, rosters a month in advance" ((in 21 reviews)); "The team was great, we had interaction with all markets , so was a nice place to find friends" ((in 16 reviews)); "Great opportunities." ((in 8 reviews)); "Good working environment and shared services staff" ((in 7 reviews))

What are the cons of working at CPM International Contact Centre according to real employee reviews?

"Low salary and extremely difficult to be promoted within the Company" ((in 72 reviews)); "Bad management, I've finished my contract after 1year and half working here and as always they are late paying out." ((in 34 reviews)); "Low pay compared to similar jobs" ((in 19 reviews)); "No training follow up or clear information on how to deal with certain situations." ((in 10 reviews)); "bad bonus conditions" ((in 6 reviews))

What are employees saying about CPM International Contact Centre layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CPM International Contact Centre layoffs and their outlook for job security at CPM International Contact Centre in 2026.

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CPM International Contact Centre

CPM International Contact Centre reviews

3.2

47% would recommend to a friend

(382 total reviews)

Mike Hughes

62% approve of CEO

35% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

CPM International Contact Centre has an employee rating of 3.2 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPM International Contact Centre employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

382 reviews

5.0

Sep 19, 2017

Multicultural with great work environment

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Localization (close to Sagrada Familia) Work environment is great with coworkers and senior staff Possibility to grow in the company Hard working professionals Terrace Free coffee and tea Parties

Cons

The entry level salary can be considered low but there is the opportunity for growth

5.0

Sep 18, 2017

An excellent International working environment and a company that cares and invests in its employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A successful business that has grown substantially in a very short time offering lots of job opportunities to all ages and nationalities. Located in the heart of Sagrada Familia with excellent transport links. Excellent International Culture. Spanish Lessons available to all employees. Various skill set training offered every month to develop employees. In- House incentives offered to employees on a monthly basis. A relaxed working environment. Free Tea, Coffee & Water for all employees. Massive outside terrace on 7th floor over looking the Sagrada Familia. Seasonal staff parties. Local Discounts.

Cons

Provide better free quality coffee!

4.0

Sep 4, 2017

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice open minded customer focus profesionals

Cons

The salary and great expectations

Viewing 370 - 372 of 382 Reviews

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CPM International Contact Centre

CPM International Contact Centre reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Multicultural with great work environment

An excellent International working environment and a company that cares and invests in its employees.

Salary

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