Does CIBC pay their employees well?

According to anonymously submitted Glassdoor reviews, CIBC employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CIBC. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CIBC?

78% of CIBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CIBC 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (514) , Customer Service Representative (513) , Financial Advisor (274) , Financial Service Representative (FSR) (261) , Customer Service Representative (CSR) (251) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (171) , Consultant (167) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (105) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 856 reviews)); "relaxed and good work life balance" ((in 559 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 524 reviews)); "The team was great and welcoming" ((in 300 reviews)); "Work environment is good and healthy" ((in 236 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 561 reviews)); "Low salary based on market Lack of process and procedure" ((in 437 reviews)); "poor management and sometimes difficult to work" ((in 382 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 135 reviews)); "Low compensation relative to other big 5 banks" ((in 86 reviews))

What are employees saying about CIBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CIBC layoffs and their outlook for job security at CIBC in 2026.

CIBC reviews

3.9

78% would recommend to a friend

(9,964 total reviews)

Harry Culham

82% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.6

Compensation and benefits

CIBC has an employee rating of 3.9 out of 5 stars, based on 9,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CIBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

4.0

Jan 13, 2022

Good and bad

Financial services representative ii (telephone banking)

Recommend

CEO approval

Business Outlook

Pros

* Competitive salary compared to big 5 banks * Great employee banking offers like loans without interest up to 5k, prime +1% on other lending products. * Opportunity for growth if working for telephone banking.

Cons

* Too many calls as it's always busy, have to answer a minimum of 80 calls in a shift. * Always understaffed as many people leave.

3.0

Jan 12, 2022

Mediocre type of job

Credit counselor

Recommend

CEO approval

Business Outlook

Pros

Health + economic Benefits and salary Vacations Amazing Management Flexible Schedule Advancement possibilities Work from home

Cons

Collection of debt felt like robbery in some instances e.g. clients mistakenly not paying fully off a credit card and being charged unending interest Buggy old software with contradicting information(thankfully this is changing but left before this occurred as of writing this) A lot of passing responsibility to others with many departments not knowing how to solve an issue Feeling of not providing genuine help to customers What you learn in training did not correspond to reality Receiving unrelated calls and having to transfer elsewhere and getting an earful from customers since they were waiting hours at a time, erodes trust in CIBC's care for customers

4.0

Dec 21, 2021

Not bad

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

OK company to work for.

Cons

if you get a leader who is only focused on numbers, you may never move up to other positions even if you are qualified for those jobs

Viewing 169 - 171 of 9,964 Reviews

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CIBC

CIBC reviews

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Mediocre type of job

Not bad

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