Is CIBC a good company to work for as a Financial Service Representative (FSR)?

Financial Service Representative (FSR) professionals working at CIBC have rated their employer with 3.9 out of 5 stars in 259 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Financial Service Representative (FSR) Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Financial Service Representative (FSR) interview questions at CIBC .

Does CIBC pay Financial Service Representative (FSR) employees well?

Financial Service Representative (FSR) professionals rate their compensation and benefits at CIBC with 3.8 out of 5 stars based on 259 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Financial Service Representative (FSR) salaries at CIBC.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 885 reviews)); "Culture is great and friendly" ((in 583 reviews)); "relaxed and good work life balance" ((in 544 reviews)); "The people are great and easy to work with" ((in 516 reviews)); "The team was great and welcoming" ((in 294 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 569 reviews)); "Low salary based on market Lack of process and procedure" ((in 440 reviews)); "poor management and sometimes difficult to work" ((in 399 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 139 reviews)); "Compensation is low and bonuses are not attractive" ((in 80 reviews))

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CIBC

CIBC Financial Service Representative (FSR) reviews

3.9

80% would recommend to a friend

(259 total reviews)

Harry Culham

71% approve of CEO

71% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Financial Service Representative (FSR) employees have rated CIBC with 3.9 out of 5 stars, based on 259 company reviews on Glassdoor. This indicates that most Financial Service Representative (FSR) professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Financial Service Representative (FSR) professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

259 reviews

5.0

Apr 30, 2026

Best work environment with awesome colleagues and manager

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

I had a great experience working at CIBC. It’s one of the best banks with a supportive team, friendly colleagues, and an amazing manager who truly cares about employee growth. The work culture is positive, collaborative, and focused on delivering excellent customer service.

Cons

it’s a great place to grow professionally.

4.0

Apr 22, 2026

Good place to work

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits - disability and job security

Cons

It is difficult to switch roles internally

3.0

Mar 30, 2026

Plainly good. Restricted growth.

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

Decent work culture and good benefits like RRSP contribution and health insurance

Cons

Micromanagement, sales pressure with no sales incentive, and restricted growth

Viewing 7 - 9 of 259 Reviews

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CIBC reviews CIBC Financial Service Representative (FSR) reviews

CIBC

CIBC Financial Service Representative (FSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best work environment with awesome colleagues and manager

Good place to work

Plainly good. Restricted growth.

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