Is CIBC a good company to work for as a Financial Service Representative (FSR)?

Financial Service Representative (FSR) professionals working at CIBC have rated their employer with 3.9 out of 5 stars in 259 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Financial Service Representative (FSR) Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Financial Service Representative (FSR) interview questions at CIBC .

Does CIBC pay Financial Service Representative (FSR) employees well?

Financial Service Representative (FSR) professionals rate their compensation and benefits at CIBC with 3.7 out of 5 stars based on 259 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Financial Service Representative (FSR) salaries at CIBC.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 874 reviews)); "Culture is great and friendly" ((in 574 reviews)); "relaxed and good work life balance" ((in 548 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 521 reviews)); "The team was great and welcoming" ((in 307 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 575 reviews)); "Low Salary and very bureaucratic in nature" ((in 448 reviews)); "poor management and sometimes difficult to work" ((in 386 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 137 reviews)); "Low compensation relative to other big 5 banks" ((in 86 reviews))

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CIBC

CIBC Financial Service Representative (FSR) reviews

3.9

78% would recommend to a friend

(259 total reviews)

Harry Culham

53% approve of CEO

67% positive business outlook

Ratings by demographic groups

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Financial Service Representative (FSR) employees have rated CIBC with 3.9 out of 5 stars, based on 259 company reviews on Glassdoor. This indicates that most Financial Service Representative (FSR) professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Financial Service Representative (FSR) professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

259 reviews

5.0

Jun 23, 2026

Great work culture but frustrating regulations

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

Perfect work culture, good health benefits

Cons

Regulatory rules are so frustrating

4.0

Jun 17, 2026

Supportive team, but clients can be rude

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

It was a great company to work with, staff and manager everyone were really helpful

Cons

Clients were very rude at times

5.0

Jun 9, 2026

Great colleagues make it a positive experience

Financial service representative (fsr)- calling specialist

Recommend

CEO approval

Business Outlook

Pros

Very good people to work with

Cons

no cons i enjoyed working there

Viewing 1 - 3 of 259 Reviews

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CIBC reviews CIBC Financial Service Representative (FSR) reviews

CIBC

CIBC Financial Service Representative (FSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great work culture but frustrating regulations

Supportive team, but clients can be rude

Great colleagues make it a positive experience

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