CIBC reviews

4.0

78% would recommend to a friend

(9,951 total reviews)
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Harry Culham

82% approve of CEO

74% positive business outlook

CIBC has an employee rating of 4.0 out of 5 stars, based on 9,951 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CIBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Apr 16, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move up because there are tons of people leaving this organization. The turn over is crazy. The executives are trying to turn around the bank so there are hopes but they are not going too deep about the root causes. There are no team work between branch, imperial service, wood Gundy and credit card center and commercial banking. people just want sales target to be done. Nobody care about service. No matter how good service you do, you will get treat like you are useless if you can't sell. Only solid salesperson get to stay. Mangers are very roughy to bad salesperson to make them quit. They try to not letting the good salesperson move up. Average performance are stuck. Everybody just thinking of getting a job in other bank as exit strategy. No authority to staff. Everything is not allowed. A lot of hierarchies. System is so old fashion like in the 40s. If you refer business to your partner you will get absolutely nothing nobody is helping each other. Everybody work together are competitors. There is no partner within the bank. Pay is well below market avenger and that's why people are leaving after training. Only wild animal can survive and excel. If you work in this bank and excel you have all the ability to be successful in anywhere any organization. And that's the pros!!

Cons

The executives are too conservative. The hierarchies are too strong. The performance scorecard between channels are competitor more then team. Training is good but the pay is low; everybody get trained and moved on to other bank for higher pay. Turn over is crazy. No authority to staff. Not very competitive. Leaders only looks for sales numbers. And leadership means how to get people work for no pay. The bonus is just a joke. No incentive to work hard as financial service rep or even senior. THe compensation for imperial service advisor keep getting cut down year after years. Advisors are all bringing their client and go to other FI. Leave the dust to CIBC. Managers and executives are getting fat pay and not helping. Keep bringing new technology but not focus on how to link the branch core, imperial service and wood Gundy together as team. Keep spending stupid money on break away and get branch staff work like tel banking call center keep making outbound call to disturb clients. And get units and use the fact to judge outbound call works. And it actually do not work. And really low staff satisfaction. And below average pay.

1.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits and perks. That's it

Cons

They tell you its not but you are doing pure solicitation /telemarketing . Very high sales targets for little bonuses. My friend exceeded all of his targets and after 3 months for 900$ . Poor guy sweated so much stress for that. You are annoying costumers

1.0
Nov 12, 2013
Recommend
CEO approval
Business Outlook

Pros

If you are new to financial services, you will learn a ton of information regarding day-to-day banking, unsecured lending, secured lending, fixed-term investments, etc. Being someone who had very controlled finances throughout post-secondary, I was very unfamiliar with a lot of banking products so the information I absorbed was immense and beneficial both to my role and to myself. The pay is also pretty good (starts at 39k with the ability to make a few thousand extra by the end of the year). Do not mistake it though, you are worked for every dollar you earn so don't think your work value has increased through this increase in pay.

Cons

The work environment is simply terrible. The managers are tyrannical and constantly micromanage employees. Positive reinforcement and constructive criticism is dismal at best, even when you are attaining your targets. The management will look for any excuse possible to maximize your output and cut into your wallet. This includes reprimanding your quarterly bonus due to a couple of lates no more than 5-10 minutes each. If you enjoy working for an organization that resembles the SS, look no further. The call centre is constantly understaffed and poorly scheduled which means period of having one or two minutes in between calls to periods in which there are up to 70 calls waiting for your queue. The management was overtly incompetent. The majority were not qualified for managerial roles (I doubt some even had a high school diploma let alone any sort of formal managerial education) and those that were, were often overlooked due to office politics. Affirmative action is rampant in CIBC's North York call centre, and I do not mean this in a good way. What it means is that a lot of people are hired unfortunately based on the colour of their skin rather than the content of their character and their qualifications for the role which ends up with CIBC becoming a victim of incompetent management. One manager at the North York call centre is even brave enough to show up to work daily with slurred speech and bloodshot eyes. I was subject to some forms of racial and ethnic discrimination in the work environment but due to the fact that I am a male of European origin, any sort of complaint against this was mocked by the management and human resources.

Viewing 61 - 63 of 9,951 Reviews

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