Question 1

Is CIBC a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at CIBC have rated their employer with 3.5 out of 5 stars in 245 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at CIBC.

Question 2

Does CIBC pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at CIBC with 3.3 out of 5 stars based on 245 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at CIBC.

Question 3

How happy are Customer Service Representative CSR professionals working at CIBC?

Accepted Answer

48% of Customer Service Representative CSR employees at CIBC would recommend their employer to a friend. This rating has decreased by 41% in the past 12 months. Customer Service Representative CSR professionals have also rated CIBC with a 3.2 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at CIBC?

Accepted Answer

Financial Services Representative (515), Customer Service Representative (513), Financial Advisor (274), Financial Service Representative (FSR) (262), Customer Service Representative (CSR) (252), Analyst (206), Business Analyst (188), Senior Manager (187), Director (171), Consultant (169), Financial Service Representative (129), Senior Consultant (127), Manager (107), Financial Services Representative II (105), Associate (97)

Question 5

What are the pros of working at CIBC according to real employee reviews?

Accepted Answer

"Good benefits and not that tiring" ((in 870 reviews)); "Culture is great and friendly" ((in 576 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 511 reviews)); "The team was great and welcoming" ((in 300 reviews)); "Work environment is good and healthy" ((in 229 reviews))

Question 6

What are the cons of working at CIBC according to real employee reviews?

Accepted Answer

"Pay is low and you're expected to do way more than what your job description entails" ((in 563 reviews)); "salary is low and can't afford the live in vancouver" ((in 441 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 134 reviews)); "Low compensation relative to other big 5 banks" ((in 83 reviews)); "Limited growth opportunities when working on the public site; seeking more challenging and impactful work." ((in 54 reviews))

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Great work-life balance, but limited growth opportunities

Limited benefits overshadowed by lack of training and support

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