Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.6 out of 5 stars in 764 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.5 out of 5 stars based on 764 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

62% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (513) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (171) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"Benefits are good and help financially" ((in 874 reviews)); "Good work life balance and certain teams are competent" ((in 542 reviews)); "great people and helping each other" ((in 519 reviews)); "Digital team is great and nice to work with" ((in 301 reviews)); "Easy if you are able to detached from the job itself and have a good manager" ((in 236 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 566 reviews)); "Low Salary and very bureaucratic in nature" ((in 440 reviews)); "poor management and sometimes difficult to work" ((in 387 reviews)); "Hours are long but you are pretty much prepared for it when you signed up for the job" ((in 138 reviews)); "Compensation is low and bonuses are not attractive" ((in 82 reviews))

CIBC Client Associate reviews

3.6

62% would recommend to a friend

(764 total reviews)

Harry Culham

64% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (764 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated CIBC with 3.6 out of 5 stars, based on 764 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

764 reviews

5.0

Oct 17, 2025

Good paying starting Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Not many targets Growing environment

Cons

Need to show excellent performance to grow

3.0

Oct 8, 2025

Work Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Three weeks of annual leave each year

Cons

The experience depends entirely on the team and leadership. For instance, we have some vacation days, but our leaders don't want us to use them. Furthermore, overtime is unpaid. -They can't provide enough help; they just want you to make fewer mistakes and ask fewer questions.

3.0

Sep 30, 2025

Sales oriented

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits were pretty good, no complaints.

Cons

If you don’t like upselling, this is not for you, very Sales oriented with targets.

Viewing 22 - 24 of 764 Reviews

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CIBC

CIBC Client Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good paying starting Job

Work Experience

Sales oriented

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